Shipping policy

Effective Date: 5 April,2025

At HomeIndustrial, we are committed to providing fast and reliable shipping for our UK customers. This Shipping Policy outlines how we handle orders, delivery times, costs, and other shipping-related information.

1. Shipping Locations

We currently ship to addresses within the United Kingdom. Unfortunately, we do not ship internationally at this time.

2. Shipping Methods and Delivery Times

We offer the following shipping methods:

Order Handling Time: All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) from the time your order is placed.

Order Transit Time: Once shipped, orders are expected to arrive within Once shipped, orders are expected to arrive within 2 to 3 business days for most destinations. days for most destinations.

Standard Shipping: Delivered within 3-5 business days.

Delivery times are estimates and can vary depending on factors like location, weather, and carrier delays. We strive to meet these delivery times, but they may not always be guaranteed.

3. Shipping Costs

The shipping costs will be clearly shown at checkout before you confirm your order.

Standard Shipping: Free

4. Order Processing Time

We aim to process and ship orders as quickly as possible. Orders placed before 2PM will be processed the same business day. Orders placed after this time will be processed the next business day. Orders are processed during regular business hours, Monday through Friday (excluding public holidays).

Once your order is shipped, you will receive an email with a tracking number to track your shipment.

Order Cutt off Time

Orders placed before 2 PM will be processed the same business day. Orders placed after 2 PM will be processed the next business day.

5. Tracking Your Order

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using the carrier’s website to monitor its progress.

6. International Shipping (Not Applicable)

Currently, we only ship within the United Kingdom. If you're located outside the UK, we recommend checking back later for any changes to our shipping policy.

7. Shipping Delays

We aim to deliver your order within the stated timeframe. However, shipping delays may occur due to reasons outside our control, such as extreme weather, public holidays, or carrier delays. We will notify you as soon as possible if your order will be delayed.

8. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us immediately at [Insert Contact Information]. We will work with the carrier to resolve the issue. Make sure to keep the damaged goods and packaging for reference during the claim process.

9. Address Accuracy

Please ensure that your delivery address is correct and complete before placing your order. HomeIndustrial is not responsible for delays or issues arising from incorrect or incomplete address information.