Payment Policy

Effective Date: 5 April,2025

At HomeIndustrial, we aim to provide a smooth and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept and the terms related to processing payments for your orders.

1. Accepted Payment Methods

We accept the following payment methods for online orders in the United Kingdom:

Credit/Debit Cards: We accept Visa, MasterCard, American Express, Maestro, and Discover.

PayPal: Pay securely using your PayPal account.

Apple Pay: Pay using your Apple devices linked to your payment method.

Google Pay: Pay with your Google account on Android devices.

Bank Transfer (BACS): For direct bank payments. Orders will only be processed once payment is confirmed.

Gift Cards or Vouchers: If applicable, you can use gift cards or promo codes during checkout.

2. Payment Security

All payments made through HomeIndustrial are processed through secure, trusted third-party payment gateways. We use the latest encryption methods to protect your personal and financial information during transactions.

We do not store your credit card information on our site. All payment details are securely handled by our payment processors.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase, including your order number, the items you bought, and the total cost.

If we experience any issues processing your payment (e.g., insufficient funds or incorrect details), we will notify you promptly, and you may be asked to provide an alternative payment method.

4. Payment Authorization

By submitting your payment information, you authorize HomeIndustrial to process the payment for your order. This includes charging the full order amount, including applicable taxes and shipping fees, to the payment method you have selected at checkout.

5. Payment Issues

If there are any issues with your payment, such as insufficient funds, declined transactions, or fraud alerts, we reserve the right to cancel or delay your order until the payment issue is resolved.

In the case of fraudulent transactions, we will cooperate with law enforcement and may suspend your account or refuse service.

6. Taxes and Additional Fees

All prices listed on our website include applicable VAT (Value Added Tax) for orders within the UK. Additional fees, such as shipping charges, will be added to your order total during checkout.

7. Currency

All transactions on our website are processed in GBP (British Pounds). If you are purchasing from outside the UK, please be aware of any currency conversion fees charged by your payment provider.

8. Refunds and Cancellations

If your order is eligible for a refund, we will issue the refund to the original payment method. For details on our refund and return process, please refer to our Return and Refund Policy.